Buy Emaux top-mount pool sand filter| Premier House AU

Description

EMAUX Sand Filter - Top Mount

Suitable Media - Sand, Zelbrite, Glass & Silica

Emaux Sand Filter V series is a leading brand used by OEM Manufacturers which is a Top Mount Pool Clamp Filter with 6 multi-port valve. All models have corrosion-resistant bobbin wound fiberglass reinforced tank refined to work and resist extreme weather conditions.

Bobbin wound fiberglass reinforced tank
UV resistant surface finish
6 Position Multi Port Valve
Suggested size of media : 0.5-0.8mm
Lateral system
40mm/1.5" High Pressure PVC Australian Fittings
Pressure Gauge included

Emaux Sand Filter Size Dimension Guide

Suitable Filter Media

6-way Multi Port Valve

Emaux Sand Filter V Series features its 6-way multi-port valve that can provided years of thorough filtration to remove dirt and debris from the pool water. It is also simple to operate and easy to maintain with only periodic Backwashing to flush out trapped debris from the sand to attain optimal product performance at all times.

Valve Position	Function
FILTER	Normal Filtration and Vacuuming
BACKWASH	Cleaning Filter by reversing the flow
RINSE	Used after backwash to flush dirt from valve
WASTE	By-passes filter, used for vacuuming to waste or lowering water level
RECIRCULATE	By-passes filter for circulating water to pool

Sand Filter Operations

Filtering

The filter uses special filter sand to remove dirt particles from pool water. The filter sand is loaded into the filter tank and functions as a permanent dirt removing media. When the control valve is in the FILTER position, the pool water which contains suspended dirt particles, is pumped through your piping system and is automatically directed by the patented filter control valve to the top of the filter tank. As the pool water is pumped through the filter, dirt particles are trapped by the sand bed, and filtered out. The cleaned Pool water is returned from the bottom of the filter tank, through the control valve and back to the pool through the piping system. This entire sequence is continuous and automatic. It provides for total re-circulation of pool water through your filter and piping System.

Backwash

After a period of time, the accumulated dirt in the filter causes a resistance to flow, and the flow diminishes. This means it is the time to clean your filter. With the control valve in the BACKWASH position, the water flow is automatically
reversed through the filter so that it is directed to the bottom of the tank, up through the sand, flushing the previously
trapped dirt and debris out the waste line.

Need advice or a custom solution? Call Us!

We have a full range of Pool Heaters, Pool Pumps & Sand Filters.

Specifications

SPECIFICATIONS

Multi Port Valve : 6 way (Filter, Backwash, Recirculate, Waste, Rinse, Close)
Max Flow Rate : 11.50 m3/H - 190 LPM
Suggested media size: 0.5 - 0.8mm
Max Water Temp : 40oC
Inlet/Outlet: 40mm/1.5" High Pressure PVC
Warranty : 2 Year Valve, 5 Year Tank

SKU	514
Brand	Emaux
Shipping Weight	15.4000kg
Shipping Width	0.540m
Shipping Height	0.850m
Shipping Length	0.540m
Shipping Cubic	0.247860000m3
Unit Of Measure	ea

Shipping, Delivery & Return Policy

SHIPPING GUIDELINES

Your item will be shipped to your registered address.
Please make sure your delivery information is up to date before checking out, and that you supply an attended address.
Please provide your mobile phone number and the contact number of the delivery address, this will assist with the dispatch and delivery of your item.
All items with Free Shipping will be sent with Australia Post.
All other items will be sent with a Courier
Tracking: you will be provided with a tracking number and contact option for the carrier, Premier House does not actively track once dispatched and received by the carrier. Customers are required to track and contact the carrier in the first instance to ensure they are aware of the status and location of their item.
Premier House is happy to assist with any shipping and delivery issues, but accept no responsibility for delay of delivery or customers not tracking, receiving or collecting promptly.
If you do not wish to use this service, you are welcome to pick-up or arrange your own transport, a picking, labelling and dispatch fee applies. Please note, Premier House is not liable for any loss or damage due to self-arranged collection or damage in transit.
3rd party carrier collection incurs a $25 handling fee for labelling and loading, (charged by the warehouse) and that any damage in transit is not covered by us

RETURN POLICY

Item must be returned within 30 days after the buyer receives it.
The buyer is responsible for return postage costs.
You must return items in their original packaging and in the same condition as when you received them. If you don't follow our item condition policy for returns, you may not receive a full refund.

DELIVERY - COURIER

Delivery of the Goods supplied by Premier House to you shall be taken to occur upon the Goods being unloaded at the address specified by you in your order.
Delivery of the Goods will be 'curb side delivery only'. This means the delivery will be to the closest practical point (for the driver) of the building or a loading dock only. Upstairs, Inside or unassisted deliveries are not possible.
We can request a call prior, however we cannot guarantee nor do we have direct contact with the driver. Please track and contact the courier customer service team.
Delivery Fee includes one (1) delivery attempt only. You acknowledge that you will be responsible for all attempted delivery & redelivery charges incurred by Premier House as a result of your failure to be present or accept prompt delivery of goods.
The driver will require assistance. We cannot guarantee a tailgate service without extra charge. You can request a guaranteed “tailgate” service prior to dispatch. If you do not request and pay for a tailgate service you are deemed to have accepted the delivery terms including assistance, a refusal by you or the driver will incur extra redelivery charges or a depot pick up.
You must inspect the Goods at the time of delivery and sign for in good condition, if the item is not in good condition you must notify the driver and Premier House immediately on 0356821551 before accepting the goods or releasing the courier. We will require photographic proof or other evidence in the event of an insurance claim. (Carton damage alone is not a reason for refusal of delivery)

INSURANCE

Please note: shipping and insurance is offered and provided by the carrier, Premier House is not the carrier or insurer and will not be liable for any delays, damage, or denial of any claim.
In the rare event of a product arriving damaged, a claim with the carrier or insurance provider will need to be made. This may take approximately 7 -10 working days.
Immediate replacement of the item is not possible until the carrier or insurer has processed and approved the claim.
If you do not wish to use this service, you are welcome to pick-up or arrange your own transport, a picking, labelling and dispatch fee applies. Please note, Premier House is not liable for any loss or damage due to self-arranged collection or damage in transit.

AUSTRALIA POST

Your freight will be sent via Australia Post on your behalf to the address supplied, your tracking number will appear on your sales receipt. You must use this number to track your item by logging onto the Australia Post website. Please allow 3-12 hours for tracking to show.
If the nominated address is unattended when the driver attempts delivery, they will return the freight to the local post office and leave a card in your letterbox so you can collect it from the Post Office.
It is the customers responsibility to track and collect promptly if required, your delivery includes one (1) delivery only, any item returned to Premier House, that requires re posting, will incur addition postage fees to the customer.
Please note Premier House does not actively track your parcel once dispatched.

LOCAL PICK-UP / WAREHOUSE COLLECTION

Not all items available at all locations. Payment is to be made prior to pick up, either by Credit card over the phone or Direct Deposit. (Please note PAYPAL not available for this service.)

Premier House offers local pick-up/collection for some items, if arranged prior.
Subject to confirmation by us of stock availability at the warehouse,
We advise customers to use our shipping service to ensure that goods are delivered safely and securely.
Item collections will require a suitable ute or trailer, please note items can not be laid down or loaded into an unsuitable vehicle by the warehouse.
You are most welcome to pick up. Our products are stored at an independent third-party warehouse; OHS and pickup rules apply:
The warehouse will require a copy of your sales receipt, your vehicle rego number & a copy of your driver’s licence.

Pick up Points available at

Moorabbin, VIC
Rocklea, QLD
Hazelmere, WA
Monday - Friday: 9 AM to 3 PM

T&C's, FAQS, Service & Warranty

WARRANTY STATEMENT

All our products are backed by a 1 year onsite and 3-year parts manufacturers warranty as specified on the product page. The specific warranty term for a product can be found under the WARRANTY section of the product specifications. The warranty exceeds the consumer warranties and guarantees under Australian Consumer Law. Warranties are for the Original Owner in the Original location.

Extended Warranty

2 years onsite and 5-year parts- Our new extended warranty ONLY applies for items purchased after October 2019 and is specifically noted on your Invoice. And is available up to 90 days after purchase.
The warranty period will commence from the date of purchase from Premier House. (not the date of installation or first use)
The decision of whether to repair, replace or refund a faulty item is at Premier House’s sole discretion.

How will my product fault be solved?

We aim to assist promptly and professionally. Your cooperation and patience will help us resolve your issue more quickly. In most instances we can resolve your concern without a site visit; most issues are resolved promptly with customer assistance.

When you call for service, please note that our customer service team cannot send a technician, without first following our “Trouble Shooting and Diagnosis” procedure.
We will require your assistance in the first instance to "Trouble Shoot" (This is to avoid you paying for an unnecessary service call fee charged by the service agent). This may involve sending us photos, adjusting settings, testing and ensuring the unit has been installed and operated with best practice.

Before calling for service, please read all instructions carefully and ensure the item is correctly setup.
Please also ensure you have the following information, have confirmed the following and can provide.

Please also ensure you have confirmed and can provide the information:

Proof of purchase - (Please provide your date of purchase, address, model number)
Serial Number of the unit - A Photo will be required.
Installation – Has the unit been installed in accordance with the manufacturer’s instructions. A photo will be required. Picture of the unit showing wide shot and also the controller/Contents (if applicable)
Operation – Has the unit been used for its primary purpose, installed and operated accordingly. Be prepared to help “trouble shoot” the issue and provide further assistance, photos or information.

Our customer service team maybe unable to assist you further, if you cannot provide requested information.

What to expect:

The best solution to any product fault depends on the nature of the fault itself, and each fault will be given a solution to best solve your problem.

If the unit has found to be incorrectly installed it will need to be rectified (by the customer) before further troubleshooting or assistance can be offered.
Self-Help Solutions: Wherever possible – Premier House requires customers to use “Self Help” solutions. For example, if a minor setting needs adjustment as per a product manual or our instructions or if an electrical plug has come undone in transport, the customer can rectify the situation quickly and effectively by following our simple solutions.
Adjustments: If the fault can be solved with a small adjustment such as to the item’s control panel, we will immediately advise you on how to do it.
Spare Parts: If the fault can be solved with the provision of a spare part(s) – we will immediately send you the spare part(s)
Repair: If we can not resolve via the above, we will send a technician, subject to the service call provisions and terms.
Replacement: If the fault falls within our warranty policies and can only be solved by the provision of a replacement but not a spare part/Service Call – (at our discretion) we will send you a replacement as soon as possible. Please note that Premier House may or may not require the return of the faulty product prior to sending a replacement, (at our sole discretion).
Credit/Full Refund: If the fault cannot be solved with a spare part/Repair and no replacements are available within 4 weeks, and no alternative products are to your liking, we will offer you a full refund or store credit should you so choose. (The full refund will not include postage/freight fees which will be deducted from the total as per our returns policy and general terms).
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.

Callout/Service Calls:

Please note: whilst every effort will be made to provide prompt service, we cannot guarantee or provide immediate or next day service. Service call will be made at the first availability of a suitable service agent. This may take 7-14 days.
If you require a call out and we find that the fault is not covered by the warranty, you are responsible for our standard call out charge. If you wish to have the relevant component repaired or replaced by us that service will be at your cost. Where a failed component is replaced under this warranty, the balance of the original warranty period will remain effective. The replacement does not carry a new warranty.
Where the unit is installed outside the boundaries of a metropolitan area as defined by us or further than 25 km from either the metropolitan capital CBD or a regional Accredited Service Agent's office, the cost of additional transport, insurance and travelling between the nearest Service Agent’s office, the travel or additional cost shall be the owner’s responsibility.
Unit must be in a readily accessible and safe location. Please ensure this is done prior to a site visit/service call. The cost of making the unit readily accessible is the responsibility of the customer.
Where the unit is installed in a position that does not allow safe or ready access, the unit will not be able to be serviced and a futile service call out fee or waiting time will be charged at the discretion of the service agent.
Should it prove difficult to diagnose the fault or perform the repair work in the space or environment provided, or if the unit is located outside the service area then the unit will need to go off site (at the customers expense) for repair and return.
This warranty only applies to the original and genuine unit in its original installed location and any genuine replacement parts

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EMAUX Sand Filter 21" - Pool, Spa, Pump - 50,000L

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