Salt Chlorinators, are an alternative means of sanitizing your pool with chlorine using the process of electrolysis.The electrolysis process is achieved by passing the salt water solution through an electrolytic cell which converts sodium chloride (salt) in the water into chlorine gas which, when dissolved in water become sodium hypochlorite (liquid chlorine).
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Chlorinated swimming pools often leave swimmers with stinging eyes, dry hair and irritated skin.
Salt Chlorinator is an alternative means of sanitizing your pool to provide a soft and smooth pool water your family can enjoy so you will no longer need to worry about itchy skin or dry hair.
Our systems' hassle-free installation makes it easy for the DIY to install the salt system.
Emaux Salt Chlorinator works to provide a healthy and consistently clear pool water without the harsh chemical effects of a traditional swimming pool so you can always be ready for a swim.
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All our products are backed by a 1 year onsite and 3-year parts manufacturers warranty as specified on the product page. The specific warranty term for a product can be found under the WARRANTY section of the product specifications. The warranty exceeds the consumer warranties and guarantees under Australian Consumer Law. Warranties are for the Original Owner in the Original location.
We aim to assist promptly and professionally. Your cooperation and patience will help us resolve your issue more quickly. In most instances we can resolve your concern without a site visit; most issues are resolved promptly with customer assistance.
When you call for service, please note that our customer service team cannot send a technician, without first following our “Trouble Shooting and Diagnosis” procedure.
We will require your assistance in the first instance to "Trouble Shoot" (This is to avoid you paying for an unnecessary service call fee charged by the service agent). This may involve sending us photos, adjusting settings, testing and ensuring the unit has been installed and operated with best practice.
Before calling for service, please read all instructions carefully and ensure the item is correctly setup.
Please also ensure you have the following information, have confirmed the following and can provide.
Our customer service team maybe unable to assist you further, if you cannot provide requested information.
The best solution to any product fault depends on the nature of the fault itself, and each fault will be given a solution to best solve your problem.